3/30/2023 0 Comments Close contact bar on skypeThis option means you and your delegate will be called at the same time when a call comes in.Ġ7. *In the 'Call Forwarding' section, click 'Simultaneously ring' and choose the number or person you want to delegate to. This option means Skype for Business and any other number you have (e.g. *In the 'Call Forwarding' section, click 'Forward my calls to' and choose the number you want to delegate your calls to. Make sure to tick the 'Receive Calls' boxĪt this point you can also choose after how many rings you want your delegate to be called. If they are not in the list, click the 'Add' button to select them. Open Skype for business and click the 'Settings' icon.Ĭlick 'Call Forwarding' in the options menu.Ĭhose the person you want to make a delegate. You will receive an email with a link to access any new voicemails received. Remember – your voicemails will now be accessible via Skype. Can other people delegate calls on my behalf?Įach individual has the right to delegate and change this setting, no one else can do this for you in your absence. This is important for planning your cover when you are out of the office or on holiday. Occasionally you may want to forward your calls to another person, another number or to voicemail. How do I set up a delegate and call forwarding? You’ll then be connected to the person you want to transfer the call to and the person you were previously speaking to will be put on hold until you hit transfer again. You can even transfer the call to your mobile phone, so you can leave the office and carry on with the conversation.Ĭlick the 'Call Controls' button in the bottom right hand corner of the call window.Ĭlick the 'Transfer' button and type in the name of the person (or number) you want to transfer the call to.Ĭlick 'Transfer'. Let’s say you have been called for some advice, but you know a colleague who has more experience, you can then transfer the call to that person. You can transfer a call to another colleague or number. Skype for Business will call that person and add them to the call. Select someone from the list, OR type someone’s name or full phone number in the search bar. In the meeting window, click the 'Invite more people'. So, if you need another opinion, some extra help or you just want to catch up quickly, it’s simple and easy to do during the call: How do I add more people to a Skype for Business call?ĭuring a Skype for Business call, you can add more people to the call. Calling an external contact anywhere in the worldįind the contact in your contacts list or search for the person you want to video call.Ġ3. To end the call, click the 'End call' button.ī. Hover over the persons picture you want to call. Calling a colleague from your contact listįind the contact in your contact list or search for the person you want to call. However, if you call an external number, you can't turn this call into a meeting.Ī. A voice call can be made to any number, any person, whether a company employee or not.
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